Dr.
Loxley draws upon his background in interpersonal communication, theatre,
and business as well as upon his many years of coaching individuals to
help clients improve their interpersonal effectiveness in business and
social situations.
Skill
areas that may be worked on include the following:
Listening
Responding to
Complaints
Nonverbal
Communication
Preparing for
Media Appearances
Beginning and
Ending Conversations
Participating
in Performance Reviews
Expressing
Thoughts and Feelings
Managing
Subordinates
Asking
Questions
Consultative
Selling
Answering
Questions
Giving
Excellent Customer Service
Leading and
Participating in Discussions
Developing
Assertiveness
Giving
Criticism
Handling
Difficult People
Responding
to Criticism
Resolving
Conflicts
Evolving
an Effective Personal Communication Style
Developing
Communication Strategies for Any Situation
